In any organisation the administration of the orders placed by clients is an important task.
The Administration of Orders is directly connected to the Customer Attention Service. Hence the great importance of treating it in a flexible, complete, and committed manner.
At LESMARC we can administer all stages of the “life cycle” of an order from its reception to its dispatch via its analysis, configuration, and programming in the productive processes of a plant.
Because of this we can also help you to improve and maintain a high level of customer service through the efficient Administration of Orders.
In this way we define and analyse the service indicators necessary to identify the points of the productive and/or logistic processes to apply our system of continuous improvement to customer service.